FREQUENTLY ASKED QUESTIONS

If the device is experiencing reduced airflow or producing little vapor, it is possible that the airflow path is blocked. To resolve this issue, one can gently blow into the mouthpiece to clear any obstructions. Alternatively, blowing into the bottom of the device through the charging port can also help push out any blockages.

It is important to avoid using sharp objects to clear blockages in the cartridge of a distillate, as this can cause damage. Instead, one can try warming the distillate slightly with their hands or a hairdryer to improve the flow & prevent clogging.

It is essential to ensure that the battery of your device is fully charged before inserting the cartridge to generate vapor. A fully charged battery will provide sufficient power for the device to operate effectively, allowing you to enjoy a smooth & uninterrupted vaping experience.

If the issue still persists after cleaning the charging port & using a different charging cable & adapter to eliminate accessory issues, it is possible that there is a problem with the battery or circuit. In this case, it is recommended to contact the manufacturer for further guidance & assistance with resolving the issue.

It is important to check the distillate level in the cartridge or pod before using it to ensure there is enough left. A low level can lead to weak flavor or no taste at all. Additionally, if the distillate is too thick, it may not properly wick, so it is suggested to warm it up slightly before using it.

Storing the device upright is essential to prevent leakage of the vape pen. If it has been stored horizontally, it is recommended to let it sit upright for some time before using to allow any excess distillate to settle & avoid potential leaks during use.

To avoid overheating issues, it is important to avoid overusing the device & give it a short break between puffs. Overusing the device can cause it to heat up excessively, potentially damaging its internal components or posing a safety risk. Giving it a brief pause between puffs allows the device to cool down & helps maintain its optimal functioning.

It is important to store vape pens upright to prevent leakage & to allow the distillate to wick properly. When transporting the pen, it is recommended to use a protective case or keep it in a separate pocket to avoid accidental activation, ensuring the safety & integrity of the device.

To keep the mouthpiece clean & prevent residue buildup, it’s recommended to wipe it regularly using a clean, slightly damp cloth. It’s important to avoid getting water into the device to prevent any damage.

Overcharging a device can lead to decreased battery life over time. It is recommended to unplug the device once it is fully charged to prevent this & preserve the battery’s longevity.

Taking proper care of your device is essential to prevent any damage. Gently handling it during use & storing it in a protective case when not in use will go a long way in ensuring the longevity of the cartridge, battery & internal components.

It is important to dispose of used vape pens responsibly by following your local regulations. This is especially crucial for devices that contain batteries, as they may pose environmental & safety risks if not disposed of properly. Check with your local authorities or waste management facilities to find the appropriate methods for disposing of these devices & their components.